Thursday, 8 June 2017

Linguistic Pendulum: The Emergency Call of Clair Shelswell

The Linguistic Pendulum

Each person has a personal dictionary of their own, with on average of 20,000 words or more. At any time when they are asked to report "what happened", they must go into this dictionary and choose

What information to present and what not to
What words to use
What verb tenses to use
Where to place each word next to another in order to make sense
What order of information to show priority.

All this takes place in the brain in less than a blink of an eye.

This is where Statement Analysis detects deception at or near 100% accuracy. and how professional training helps professionals in communication.

The words chosen will reveal the person's background, experiences, priorities, and personality traits.

This is how we can identify anonymous authors in advanced analysis.

Here, we see two powerful elements present at once:

The personal creative instinct of motherhood, and the professionally trained nurse, working in balance as a Linguistic Pendulum.

Context: Extreme Duress.

Some will attempt to excuse the guilty by saying, "you don't know how you'd react under such and such circumstances." This is to ignore the body of work done for many decades to the contrary.

Whether it be reporting a missing child or a murder, when the subject speaks there is an expectation by the subject of being understood. This is communication.

Every so often I am asked to post an example of truthful statements.

Here is an emergency call (911 in the United States).

In emergency calls, there is no special classification for analysis. It is simply a different context that is noted.

Here is an example of an innocent caller; yet we see characteristics that can mimic guilty callers. This is why context is important. The caller is a medical professional and mother who is giving immediate help, and is asking for help, to help the victim.

Emergency (911) Calls are not unique to themselves for the purpose of Statement Analysis. The "expected versus the unexpected" is applied in these calls, just as in all statements, emails, texts, and other forms of communication (including in Discourse Analysis).

In Statement Analysis, innocence (de facto, not judicial) is presupposed as a tool of detecting deception.

This is call the "expected" in analysis. When we find something other than the expected, we are confronted with "the unexpected" for analysis.

In an emergency call, we expect things such as:

Urgency, no time for small talk, or pleasantries, polite introductions, etc. All of these take time away from urgency.

We expect the caller to ask for help for the victim, not for self, unless the caller is administering first aid.

We are on alert to note that some guilty callers are "truthful" in this regard: they are the ones in need of help, and it enters their vocabulary.

We note order and emphasis as to priority with the expectation that the priority is help for the victim.

If one is reporting their child kidnapped, for example, it will be the priority of:

1. The child
2. The kidinapping of the child.

"We have a kidnapping" puts the emphasis upon the caller (and others) and when this is stated to police, we note the Ingratiating Factor immediately: The caller has a need to align herself with authority, rather than focus upon the victim.

Please see the emergency 911 call of Patsy Ramsey reporting her daughter, Jonbenet, "kidnapped."

"I'm sorry"

The words "I'm sorry"sometimes enter the language of those with actual guilt, and we flag them under any usage. See Casey Anthony using this to stall for time to think. Not only is stalling on an emergency call, but we note the wording, "I'm sorry" as the choice of wording.

In child murders, a guilty caller may place blame upon the victim, including, "she wouldn't stop crying" or "well, you know teenagers..."
It is found to be subtle.

In this case, a step father just slashed the throat of his 5 year old step child. The mother had just come in and she is trained as a nurse. This context is crucial: The nurse is attempting to save the child's life. It is, therefore, expected that a medical professional will ask for help for herself, as she seeks to save the victim's life.

This is difficult to read.

The mother's desperation shows her efforts, as well as her instincts and priority.

Question for Analysis:

Does the mother show guilty knowledge of the crime?

Answer: The mother does not show guilty knowledge of the assault. We often see guilty indicators in examples, and I have been asked to post one in which the caller is innocent of the homicide.

The victim is a 5 year old, Clare Shelswell, who's stepfather, Peter James Wilson, slit her throat to "discipline" her.

It is horrific reading.

Here you will see that an educated woman, who likely has an inner personal vocabulary in excess of 30,000 words, is under extreme duress. In play is both maternal instinct and medical training. In less than a microsecond of time, her brain, in spite of the elevation of hormones, including the "fight or flight" hormone, the brain still processes the words for the purpose of being understood.

In communication, there is a presupposition of being understood.

911 operator: What’s going on ma’am?

Wilson (screaming): Oh my God, my baby, you need to send an ambulance right now

There is no delay as the subject begins with the demand for an ambulance (medical) first.

She calls upon Deity, not as a witness to her words (signal of deception) but of desperation.

She takes immediate ownership of the victim personally, with "my" and "baby."

This is a linguistic signal of maternal instinct.

Then, she does not request an ambulance, but demands it with "you need" as her choice of wording.

Note the priority of the call is where she has chosen to begin her statement.

There is no pause, no introduction, no politeness, nor even "um" or "er", to think of what words to use. In a sense, the legal term, "excited utterance" is used to describe this rapid process where the brain chooses words so very quickly to communicate.

911 operator: You need to tell me what’s happening and calm down

This rebuke is appropriate in context. The caller did not begin with "Good morning" or "Hello" (see Tiffany Hartley)

The operator should have the address via the call, and now, in order to gain information for the victim, she firmly tells the caller to calm down.

Wilson: My daughter’s throat has just been cut. I need you to come right now! I can’t stop the bleeding.

Note the linguistic disposition towards the victim.
First, she was "my baby" and now she is "my daughter."

What has changed?

A change in language represents a change in reality. A "car" does not become an "auto" or "vehicle" by itself. Something within the brain recognizes that reality has been altered.

Question: What changed her "baby" into her "daughter"?
Answer: The charge from the operator on being both calm and facilitation of the flow of information for the victim.

The caller has heard the communication from the operator.

Passivity noted: "has just been cut" rather than who cut it.


We seek an answer as we go along in the analysis.

A. Is it that she wishes to conceal the identity? This would suggest possible guilty knowledge.

B. Does she not know who cut the throat of her "baby" and "daughter"?

C. Or, is it due to the priority of the actual throat bleeding?

In her statement she says that she cannot stop the bleeding. This indicates that at this moment, justice is not a priority, but saving the life of her daughter is.

Here we have the caller asking for help, specifically, but it is not a red flag because the caller is specifically seeking help to help the victim.

Follow the pronouns: "my baby" is now "my daughter" while the throat is cut. Note the ownership of both. Note the maternal instinct of the former with an awareness of the blood and the need to stop its flow, in the latter.

911 operator: OK, what’s the address?

Generally, the address is known. It is asked for to confirm, yet in vacation homes and rural areas, it can be an issue.

Wilson: I don’t know… by Cushman Lake.

911 operator: North, south of Seattle Lake?

Wilson: I don’t know! I don’t know where!

We will learn why, shortly, she did not know the answer.

911 operator: Ma’am, you need to calm down and give me an address, or we can’t come.

This is a verbal signal that the location did not come up on the screen for the operator. She literally threatens the caller, which is to be seen in context, "you need to calm down." The operator is doing a very good job of trying to downgrade the hysteric (maternal instinct) and appeal to reason. We do not have the audio here (nor do we need it in Statement Analysis, as voice inflection is often claimed by experts after the fact).

Wilson: North Cushman Lake- she’s bleeding so much, I can’t stop it. Oh, my God! Oh, my God…Oh my God, my baby.”

Note the priority of the call is the bleeding. This confirms the analysis of the passivity used above.
Deity is invoked but again, not as testimony Witness.

I believe that the use of "my baby" here reveals the mother's worst fears.

911 operator: Keep pressure on that cut now, keep pressure on it, please.

Wilson: “I can’t stop it, please, you have to come right now.”

Note the pronouns. Here it is strong: "I" can't stop the bleeding. "You have to come right now" is the urgency (priority) of the call.

Note the centrality of this statement: the caller herself. The focus is on the caller. She indicates the priority here is on her to stop the blood. This is appropriately focusing on the priority. She is responsible (in her language) rather than the perpetrator.

911 operator: “Ma’am, we’re getting people en route right now, OK? … Hang on. We’re dispatching the fire department right now.”

Wilson: (panting) “You have to come now, please.”

The use of "please" is now polite and it follows the change from "daughter" to "baby"; suggesting desperation. The caller recognizes that her daughter, of whom she gave birth to ("baby") and/or bonded with, once entered the world, and is now, possibly, departing.

This is the struggle of acceptance in its most primitive form:

The begging of a mother to save the life of her child shows her own weakness and inability to save her. Hence, the call to God.

The mother recognizes that she cannot save the child's life on her own and must have help. Even under duress, she keeps her wits about her. She is on high hormonal alert and her words reveal her.

This call is all about her.

This is appropriately all about her, as she recognizes that she can only delay death until the others arrive. Her change from "daughter" to "baby" is likely influenced by her medical training. We will now see the training instincts against the maternal.

911 operator: “Ma’am, they are. Please keep pressure on that wound. Don’t take anything off of it.”

Wilson: ( crying) “You have to come now, please. Oh, my God, please. I don’t think she’s breathing…Please, please, please….

Here the caller focuses upon the breathing, in the negative (rule of the negative) elevating importance in the sentence.

Wilson (panting): Please, please, please, God….

Begging Divinity to intervene.

911 operator: How’s she doing ma’am?

Wilson: She’s barely breathing, she’s barely breathing.

Sensitivity seen via repetition. That she is "barely" breathing is of extreme sensitivity to the caller. "She" is neither "baby" nor "daughter" which suggests the balance of a linguistic pendulum between mother and professional has tipped towards professional. It is expected to tip back and forth.

For an extreme example of a pendulum that did not show any balance, see the emergency 911 call made by Police Chief William McCollum when he shot his wife, Maggie.

911 operator: Ok get her on the floor, on her back

The victim is not "baby" nor "daughter" as professional is in action:

Wilson: She is on her back, but I’ve got her head up, the cut is on her throat…you have to hurry up please, you need to come now

Note the importance of the words that follow "but";
Note articles are instinctive. It is not "a" cut, but it is "the" cut that is draining away the life from her daughter.

The victim's body posture is the language of the professional
Constant begging is the expected by a mother.

The linguistic pendulum balances. The more we see "mother", the less hope. The more we see "professional", the more possibility of survival. It is as if the caller is two people:

professional is one;
mother is another.

Please take careful note of this in the McCollum case where this balance is expected.

911 operator: They are on their way ma’am, I dispatched them out.

Wilson: You need to send the police too

The urgency has precluded a further explanation at this time. The concentration has been upon the victim. The victim is the first priority, but she still is able to maintain focus upon the secondary issue: there is a murderer present.

This harrowing statement shows the presence of mind, even under the most crucial moment in her life. It may be not only justice, but she may even have concern for first responders.

911 operator: They are getting there ma’am

The mother immediately turns back to her priority, even if it is not the priority of the 911 operator, who now must see to it that the EMT workers are safe.

Wilson: She’s breathing but it’s really, really ragged and infrequent

"But" is a word that is used in comparison, or even in rebuttal. That she is breathing is now weighed, in comparison to health: the breathing is not just ragged, but "really" ragged and "infrequent."

The professional is trying to maintain herself.

911 operator: Is she changing color?

Wilson: She’s really pale, I’m cradling her

Now the professional (nurse) has her laying properly in position, head up, while the 'mother' "cradles" her.

911 operator: Ok I want you to keep pressure on that wound, whatever you do, don’t take the rag off, if it gets soaked through, put another on top of that…

Wilson: Ok I started on that

911 operator: Ok keep doing that, we have people en route now..either monitor her breathing very closely, if she stops breathing I need to know right away…is she conscious and alert?

Wilson: No she is unconscious, not alert of anything. Respiratory rate is 4 to 6 a minute

This is the language of medical expertise. The subject is mother and now professional, but in both suits, she is seeking to save her baby and her daughter. This is the priority.

Note she has no need to explain why she uses this language.

This confirms what we have seen repeatedly: her priority.

911 operator: Does anyone there know CPR in case she stops breathing?

Wilson: I’m a nurse but the gash on her throat is so big there’s no way it would work. I don’t know if its is under control

She identifies herself as a nurse, but without pre-thought, negates, via comparison, her own status with the word "but", indicating that she is not flattered, nor proud, nor defensive, but trying to save the victim.

Question: Why is this important?

Answer: It reveals priority.

Each interview (statement, phone call, etc) will show priority.

Those who's priority is the victim will linguistically identify it even under the worst circumstances.


See the interviews with the McCanns regarding the disappearance of their daughter, Madeleine, and note the priority was never, in any interview, the recovery of the victim.

911 operator: “How did this happen?”

Wilson: “My husband took a knife to her throat.”

Talking with police, she does not use the complete social introduction.
Note "took a knife to her throat" is not "my husband cut her throat."

We see the pendulum shift with "my husband" (personal) and minimization of "to her throat" as the natural reluctance and resistance to any final outcome. This is a battle within her mind, due to the powerful, God given instinct of motherhood. This theme has been recognized since antiquity. When a man dresses as a woman and even goes through surgical mutilation and politicians declare him a "civil right"; it remains an insult to women. This powerful nature is addressed even in the comparison where a "bear robbed of its whelps" is seen as a powerful and dangerous source to be reckoned with. Political Correctness does not negate human nature and the defense of the same is to combine deception and absurdity with moral superiority. This is why it leads to such powerful disruption within society and to violent protests.

911 operator: “Your husb- purposely?”

Shock to the operator

Wilson: “Yes.”

Note no further explanation. The focus is saving her daughter's life. After uttering such terrible odds, the mother continues her focus upon her child, who's life is slipping from her.

911 operator: “We need law enforcement on that call. Where is he now?”

The caller already stated the need for law enforcement.

Wilson: “He’s here, but he’s away from her. This is what I said you need to send police too…I haven’t really examined the wound, she’s still breathing…hang in there baby, hang in there.

Her own life, at this moment, is not precious to her. "He's here" is refuted with the word "but" and the mother states he is not near the child.

Even here, the mother is thinking of the child's safety, above her own.

She is her "baby" again. She gives words of encouragement to her "baby" as maternal instinct turns towards the victim.

911 operator: What’s going on with her right now?

The linguistic pendulum reveals her background and experiences as seen in her language. She is asked a vague question but gives a detailed response:

Wilson: Her respiratory rate seems to have improved a little bit. She’s still pale, but conforming with the rest of the colour of her body

911 operator: What did you say her respiration was?

Wilson: Approximately 8 a minute now.

Her professional training stands strong. This is where the rehearsals of the brain, over years, shows how even instinct can be subordinated, if even temporarily, with training. She is now Professional nurse again.

This is what the military does. In the natural inclination to run from danger, constant rehearsal of the brain can mitigate with success, the instinct to flee.

It is what we do in incessant Statement Analysis training to quicken the mind to listen to the words chosen, overcoming the dulled listening that we use to survive.

911 operator: “Does he still have the weapon, ma’am?”

Wilson: “No, he does not.”

very firm. She feels no need to discuss this further as her priority at this time is the victim. She is, like the mother bear robbed of her whelps, fearless.

Whatever her countenance is at this point, I believe her husband likely feared going near her.

911 operator: “OK, where is the weapon?”

Wilson: “It’s on the floor in the kitchen – where I am, not where he is.”

She does not fear him; she fears losing her baby.

911 operator: “OK, where is he in the house?”

Wilson: “He’s sitting in the next room, but he’s pretty docile right now.”

body posture and location noted. She has her wits due to adrenaline.
She recognizes the importance of his body posture (tension related) and uses the word "docile" and the element of time (right now) which tells us he has not been "docile" before.

911 operator: “OK, why is he so docile?”

Wilson: “Probably because he’s in shock over what he just did.”

The lack of words shows an almost indifference towards him. This might suggest possible guilty knowledge had it not been for her language revealing her priority.

Linguistic disposition towards him is neutral. This is likely to change but while the child is still alive, the linguistic focus is upon the child.

911 operator: how’s she doing now?

Wilson: Breathing is becoming faster, but definitely more shallow. You need to move right now.

911 operator: They are ma’am

Wilson: ETA?

The anxiety included, her priority and focus continues to be on help for the victim's life.

Wilson: I can’t give you an ETA, ma’am. Stand by.

Wilson talking to another person in the room (“Is she breathing? Yeah. Can you see the wound..can somebody stay out front, get Arthur out front?)

911 operator: Ok ma’am, is there someone there with you?

911 operator: Is there any way they can get him out of the house

Wilson; Probably, why?

The indifference (linguistic disposition) is identified through context. The caller does not want to take any time or attention away from the victim. Note how time (element) enters her answer.

911 operator: Because we don’t need him the house

Wilson: Ok, the only complication with that is if we do that there might be a second

911 operator: If you don’t think that’s safe to try and get him out of the house I don’t want you to do that, i’m just giving you some ideas.

Wilson: “She is not breathing.”

The caller has no concern about her own safety and does not care to follow "ideas" for her safety as she cares for nothing but the victim. This is a typical mother reaction, more than professional.

911 operator: “OK, then you’re going to get her some air then. Is there anybody else there who can hold that bandage on while you tilt the head back and give her CPR?”

Wilson: “Yeah, but I’m going to have to keep the phone down.”

911 operator: “OK, just keep it as close to you as you can, and let me know what’s going on.”

Here is where it seems that another woman is now talking on the phone with the 911 operator while the mother is helping the child. Unknown female is talking while mother attends victim.

Unknown: It does not look like she’s breathing

911 operator: So dad is in the other room?

Interesting that the operator called him "dad"

Unknown: Yeah…the air is just coming right through her throat

911 operator: ok, stand by, I will talk to my unit

Wilson (in background): Oh my God, they have to hurry now!

911 operator: What happened when you tried to attempt CPR?

It sounds like the air is going right through her throat…I can’t feel her chest rising
(crying in the background)

Wilson (in the background): Nothing is getting into her chest when I breathe through her mouth, it’s all exiting in the gash in her throat! She is not breathing, she is not breathing, hurry up! Goddamnit! You have to hurry!

Cursing, like all impoliteness is expected. This is the opposite of Ingratiation. Please note that Ingratiation well after a case has begun, is to be taken in context.

Guilty parties who have not been believed by police will go on the attack. This is the norm of liars in general. We use the Ingratiating Factor early on within analysis of statements.

911 operator: Ma’am we are getting there as fast as we can, please try to get some air into her. Is there someone helping you?
Continue with the CPR, Sarah

911 operator: Can you feel a pulse, a heartbeat, anything?

Wilson (in the background): Her chest is not rising at all, the gash in her throat is too big, they have to hurry up!

911 operator: They are coming as fast as they can

Wilson (in the background): Give me another rag, oh my God, my baby..

The mother is losing hope as she is now "my baby" as she calls upon God.

911 operator: Are you guys the owner of the property?

Unknown: No we’re renting the cabin for the weekend

Which is why she did not have the address.

911 operator: What started this tonight?

Unknown: I don’t even know, I was gone, I just got back here

Wilson (in the background): Please, they have to hurry!

911 operator: Ma’am do you feel comfortable moving her out of the house at all?

Unknown: I don’t think that’s a good idea

Even as non-mother, her concern is for the victim and not for herself. The operator is appropriately concerned about this woman's safety.

Wilson (in the background): There’s no difference, she’s dying!

911 operator: Is the dad still in the house?
Unknown: Yes

911 operator: What is he doing?
Unknown Sitting on the floor
911 operator: Is her alert at all?

Wilson (in the background): It’s not him, you need to get the ambulance here for her!

Note the focus of her concern is for her daughter. For her husband, she wants police but for the victim, an ambulance. The subject (Wilson) no longer shows linguistic belief in her ability to save the victim.

911 Operator: Ma’am.


911 operator: Can you get her outside? If you can get her outside away from dad, we have a better chance of aid coming in without law enforcement

That’s not important, that’s not relevant

911 operator: Ma’am can you get her outside?

There’s no point in that

911 operator: Why is that?

He’s not doing anything, he’s just sitting on the floor

Here, this subject (Unknown) is zoned so much upon the victim that she has fearlessness towards the killer.

Wilson (in the background): Where are the paramedics?

911 operator: I can’t make my units come in without law enforcement being there

The operator must care for the lives of EMT staff. This is about the worst thing either fearless woman could hear from the operator.

There’s nobody here

911 operator: We need to do something to try and save her
If he leaves, can you come in?

911 operator: Yes

{Speaking to dad): Can you leave? (To operator): He’s leaving

Why did she ask, and not order him out? This may have been wisdom in action: do not poke a dangerous animal.

911 operator: Tell him to get as far as he can but stay in the area
(She repeats the instruction)}

911 operator: Is there vehicle he can go sit in? Is he out of the house?

911 operator: Someone needs to tell me where dad went now

still concerned for the lives of staff

He went to other side of property, he’s sitting outside

911 operator: How far away?

Unknown: He’s literally non-coherent

The intelligence of the other woman is evident. She may also have professional training/education.

911 operator: I know, please answer my question. How far away from the house is he?

The next lot over…
Ok listen to me she has not been breathing for approximately 10 minutes at this point, if the paramedics don’t get there stat she is not going to survive. How far out are they?

She answers the question, but then demands attention with "Ok, listen to me" and brings back the priority of the call

911 operator: I’ve advised paramedics Dad is out of the house. Does he have any weapons on him?

No he has nothing.

911 operator: Ok, stand by…What’s going on with her now?

Unknown: She’s dead. We’re doing cpr but she’s effectively dead unless they’re here now.

The non-mother uses the word "dead" here. This would be very difficult for the mother to say.

911 operator: Are you there ma’am?


911 operator: Are you doing CPR and chest compressions?

Unknown: She’s just doing CPR can’t do chest compressions while she’s doing CPR
Wilson (in the background): How far out are they?!

911 operator: Can you give me description of male?

Unknown: 5’8”, 250 pounds, brown hair, shorts and a polo shirt, I can’t tell from here, I really wasn’t paying attention

911 Operator: You were not there when this started?

Unknown: I was not there, no one witnessed it

Note that by "no one" it would exclude the victim. This is a strange statement except that the victim is dead. It shows that the unknown woman is now thinking of justice. We have already seen her anger with the delay.

911 operator: Is the Dad still on the other property?

Wilson (in the background): We can deal with legal ratifications later! Can we please not have this be about a homicide

Appropriate impatience and even anger. This is the opposite of The Ingratiating Factor. The subject (mother) does not care about how she is viewed, nor what happens to the perpetrator because her sole priority is saving her daughter's life.

The caller is a nurse here, in professional mode. Her priority is her daughter; nothing more. She cares not for the legal ramifications.

Sarah, the mom, is doing CPR

911 operator: How many people are in the house?

Unknown: Two of us, Clare and two people upstairs

Although a guess here based upon experience, I believe the unknown woman likely had emotional closeness with the victim.

911 operator: What are the people upstairs doing?

Unknown: There’s another daughter, she is upstairs with my sister-in-law, trying to keep her away from this scene

911 Operator: how old is the daughter?

Clare is 5, maybe 6

911 operator: Is that the one with injury?

Yes..(says to Dad): They want you to stay where you are

911 operator: How old is victim?

Clare is 5

Note "is" present tense from the Unknown. Even with her original statement, the element of denial is present. This affirms my guess about some emotional closeness with the victim.

911 operator: Who’s there, ma’am?
The paramedics and police
(Sobbing in the background)
911 Operator: Alright ma’am, i’m going to let you go now

Analysis Conclusion:

This horrible murder teaches us much about Statement Analysis and what maternal instincts look like.

Please use this as a reference point in viewing other cases involving mothers, including McCann, Misty Croslin (step), Baby Sabrina, Baby Lisa, Casey Anthony, and so on.

For police training within a seminar, or to study at home please visit Hyatt Analysis Services at

We also work on missing person cases, anonymous author identification and contract with companies to do Employment Analysis, where companies can legally save themselves money and reputation, by weeding out those who are deceptive, intend to steal and who are most likely to file fraudulent complaints against them.

In Employment Analysis, we identify the "best and brightest" of the applicants.

Bookings for law enforcement training is limited.

Tuition payment plans for law enforcement only.

You may also purchase "Wise as a Serpent" from

By Peter Hyatt

Saturday, 4 March 2017

Helen Bailey: Missing Person Police Call

Here we see how even in the initial police call to report a missing person, a deceptive subject gives away the information needed.

Investigators who are trained in detecting deception, never dismiss anyone as a "liar" but recognizes that even from liars, the reliable information comes out.

Before an investigation even begins, those trained can know the truth.

Ian Stewart’s initial call to Police

P: Hertfordshire police, how can I help?

I.S: Hello there, my partner has been missing since Monday and not contacted anyone. Said she was going away, hasn’t gone... ended up where she said she was going, so I’m... we’ve just decided we should report it.

a. We do not expect a missing person's call to begin with a greeting. The greeting is seen not only as a lack of urgency, but within analysis, it is called the "ingratiating factor"; that is, one may wish to 'ingratiate' oneself into law enforcement. This is the same as saying, "I am a good guy", which is unnecessary.

Some examples:

DeOrr Kunz spoke more about Search and Rescue, in detail, than about his missing son.

He both thanked and praised them for not finding DeOrr jr.

b. Who is this "we" that he speaks of?

c. Why did they "just" (timing) decide to call?

This may be a desire to be seen as timely, that is, that he called right away. It is a signal of delay, instead.

d. to "decide" indicates both hesitation and discussion, which may have included debate. Why?

e. "so": he feels the need to explain why he made the call, though he uses the plural without expiation. The making of this phone call is very sensitive to the caller.

P: What’s your partner’s name?

I.S: Helen Bailey

I.S: She left a note, she said in the note something like, I need sp, space and time alone. I’m going to Broadstairs, please don’t contact me in any way. But in Br, Broadstairs she’s got, we’ve got a a cottage down there but we s, people have been down there with neighbours and she hasn’t, she’s not there. I haven’t been there either.

a. "like": with a missing persons report, we expect him to read the note --or recite it from memory.


The elevated importance.

The note would likely have been read by the subject repeatedly, especially during the 'discussion' as to whether or not to call police.

"Like" is a classification and may reflect his 'interpretation' rather than what she wrote.

Wrote: a note is written. In his language, he did not say she "wrote" but said that she "said in the note." This is a minor difference, yet it is here and we must consider the possibility that she did not "write" this note. Although readily verified, the analyst remains open to varying possibilities brought on by the language itself. We listen; we do not interpret.

b. "we've got a cottage down there": if the pronoun "we" is about he and the missing person, there is unity.

The unity must be understood in context: of having a cottage.

c. "I haven't been there, either" is an unnecessary statement. Unnecessary information is very important.

The location of the cottage is now sensitive.

She is missing.

He is not.

He is on the phone and it is part of his priority to tell them where he was not.

It may be that police sensed this, intuitively:

P: And someone’s been to the cottage?

I.S: Someone’s been to the cottage, yeah. Her brother went there.

P: Does it look like anyone had been there?

I.S: No. No, we.. no, someone went in and it d, d, doesn’t look like anyone’s been there.

This sounds awkward to the ear. Deception often does. "Someone" (not her brother?) went in, he affirms, but it does not "look" (appearance) like "anyone's" been there.

P: Did Helen go in a vehicle?

I.S: No she didn’t, she left her car here. She did take her dog with her. She’s got a little Dachshund but she would get there by train or she she could possibly take a taxi. She does do that sort of thing.

P: And was that note a bit of a shock, were you expecting it at all?

Here, we don't know what prompted this question. He said he had a note.

I.S: No I wasn’t... well, yes it was a shock. She had talked about it but er it was still a shock. She has talked about wanting space as things just haven’t been going well for her recently or for us.

P: Ok, so she mentioned wanting space but she had never actually acted on it, she’s not left before?

I.S: She’s never done anything like this before, no.

Not, "she's never left before" but "done anything like this"; what did she "do" that caused this language?

P: And what’s her date of birth?

I.S: Oh crikey, gosh, you’ve thrown me there… 22nd, right, just let me double check, one second, oh God, sorry. Can you still hear me?

Note inclusion of:

a. Divinity
b. "sorry"

P: I can still hear you, yeah.

I.S: I am sorry, I am just double checking, 22nd August 1964. Sorry, my just brain just went. Sorry.

The word "sorry" has entered his language four times during a call to police about his missing fiancé.

Not only is it important (once) but repetition tells us the importance of it is elevated.

Believe him.

He is sorry.

When someone repeats often how sorry he is, we should believe him.

P: And her eye colour?

I.S: Her eye colour? Oh my God, how do you forget these things? Sorry, God, that’s terrible.


a. answering a question with a question
b. Divinity repetition
c. "you" distancing language consistent with forgetting her eye color.
d. "sorry" again.

P: Are there any specific concerns, suicide or self harm, anything like that?

I.S: Well, I, I, would say no but she has, she has been very very anxious and very worried about lots of things and she is a very, she is a worrier… she is a she is a natural worrier.

P: This may sound silly, but she’s definitely not at home no?

I.S: No. (inaudible) I, I’ve literally checked everywhere. We have got quite a large house and I have literally checked everywhere.

With the cottage, the pronoun "we" was produced between him and the victim.

Here, the "large house" also produces the same unity.

I.S: And her phone is just dead, it not, when I say dead it just, it just doesn’t ring.

Note "dead" repeated and the need to explain the meaning of "dead"

P: She said nothing to you then, was she leaving the premises at the time?

I.S: No, no, she was… I left her here.

I.S: At some point I saw the note on my desk from Helen

Remember how the note from Helen "said" (spoke) rather than what she wrote?

Here, he tells us who the note is from: from Helen.

Would we even have thought the note may have been from someone other than Helen in a call to police about a missing person who left behind a note??

This is another linguistic indication that the "note" may not have been written by Helen.

P: From what I understand, from what we’ve discussed is that Helen was last seen on Monday 11th April. We’d like you to take me through what happened that day.

Great question!!

Here is where we get our information:

Where a missing person was last seen to a partner engaged is hormonally heightened. Listen carefully to his language.

A truthful person will tell us what happened. We can only tell what we do remember.

Be on alert when one tells us what did not happen, what they cannot remember, what was not said, and so on.

I.S: This is where I can’t remember very well.

The number one form of deception is missing information. Yet when one speaks, not remembering is high on the list.

a. "this" is very up close. The event is hormonally etched upon the brain. We have seen signals of anxiety in his language.

b. It is at "this" place (not "that") where he can't remember. He is placing himself close to the place where he stretched out time but can't remember...

c. "very well." He remembers, but just not 'very' well.

This is an example of the internal stress of direct lying and why one attempts to qualify to avoid such stress.

I’ll tell you what I can remember.

This is an unnecessary and important statement. A person can only tell what a person remembers. Here he is withholding information about the last time he saw Helen.

Here is where professionals recognize:

When one is deceptive and speaking about what happened, he is very likely to yield much valuable and critical information:

She went out in the car just to get some milk or something,

Instead of saying "she went out to her car" (note placing her at the car), he anticipates police asking, "Why did she go out to the car?"

This may not have been asked by police or anyone else without specific training.

He, himself, is worried that when he places her out at her car, the police are going to say, "Well, why did she go to the car?"

The more innocuous or 'unimportant' the reason, the more important it is to analysis:

milk and bits but came back almost instantly.

Here we have specific detail (unnecessary) but now timing:

"almost instantly"

We should consider that something happened to Helen there (remember the need to place her there?) and it caused a passage of time.

Was upset because something had happened and she said “I’m never going to drive again.”

"Was upset" has no pronoun. There is no person who was "upset" in this sentence. He removes her from it.

b. "because" is the need to explain why she was upset. He anticipates being asked, "Well, why was she upset?" and wishes to pre empt it.

c. "something had happened" further accentuates the passing of time. He did not say "something happened." He said that something "had" happened. This stretches time and now consider why he had the need to say "almost instantly."

He removes her from what happened, and elongates time.

d. "something" is left undefined.

Think now, how important this location is to him and about what happened.

He wants us to think it was very short in time, but his words betray him. By wanting us to think it was almost instant, we know it wasn't. He confirmed this in the imperfect past tense verb usage.

I.S: And at some point I had to dash out because I was late or I see, I could be late so I dashed out.

Here, the "double blue" (blue highlighting the highest form of sensitivity in analysis) is the most critical point of the statement:

he is now not only skipping time ("And at some point") with missing info ("And:), it is here, while he is with Helen that he is suppressing what happened.

By just looking at the color, it is here, he is likely telling the truth that he "dashed" (elevated emotion) to her.

I’m pretty sure Helen waved goodbye to me

This is often a very linguistic strong signal of the time of death.

Here we see him deceptively speaking, yet embedding his responsibility regarding his own actions that caused this phone call:

but when I think back I’m not so sure, so maybe she did, maybe she didn’t cos I was in a rush then. So then I went and I can’t remember what I did, what order I did this in but I def, definitely ended up at the doctors at some point and when I woke up, I was sort of woozy, a bit, I felt a bit like I’d been on morphine in hospital and then I remember thinking should I be driving but obviously I did so I either went to the doctors or the dump or maybe I went to the dump next day.

Even in lies, we get the truth.

Here he is lying about not remembering, admitting he did something to her, in urgency, and dumped her.

Police Arrest

This was shown as live as it was recorded on a Policeman's Camera Vest.

I.S: Jamie,(son he lived with at the same property as Helen) The garage doors open.

P: I’m arresting you on suspicion of the murder of Helen Bailey.

I.S: You’re joking?

P.O: And of disposing her body in a manner which is likely to obstruct the coroner and of the theft of the money of Helen Bailey. You do not have to say anything but it may harm your defence. Anything you do say may be given in evidence. Do you understand that?

I.S: I guess so.

P: Do you want to sit down?

I.S: Bloody Hell, why? What’s happened, have you found Helen? Where is she? Is that why the garage door’s open?

I.S: I remember bits of it. The first bit I remember is we loaded the car or Helen loaded the car with an old duvet and some boxes ready to take to the dump. So I either went to the doctors or the dump or maybe I went to the dump the next day (inaudible) I’m not sure.

Where the word "we" is used, there was unity.

The cottage, the house and the car, but not personally.

Analysis Conclusion:

Deception Indicated.

Embedded Admission.

Peter Hyatt

Wednesday, 18 January 2017

Missing Child: 911 Call

Missing Child: 911 Call

Here is an example to follow, from the very first moments of a case, to know what happened as this father calls 911 to report his daughter missing. Thanks go John for transcription.

OP: Jackson Township police

C: Hi, yes ahh, I need some help.

This is an emergency call.
It comes from the biological father of a missing little girl.
It should not begin with a greeting. We note the greeting and subsequent politeness ("thank you, thank you") as possible "ingratiating" psychologically. This is when the caller feels the need to align himself with authorities. We sometimes see this in missing children cases where the father praises search efforts for not finding the missing child. (DeOrr Kunz)

Next note that the caller, 'telling the truth', says that he needs help; not his daughter. This is true, in the mind of the caller. He is going to need legal help and it 'leaks' into the language during the free editing process. Even when a call is planned, it is easy to fall off script. Regardless, it does not come from experiential memory. He does not 'know' what it is like to be elevated in fear for the sake of his daughter.
He knows what it is like to be in fear for himself.

Then note that he reduces the need for help with "some help."

These three points are incongruent with an emergency call.

OP: Ok where you at?

C: (redacted)

OP: Parrots back address.

C: Yes

OP: Ok what's going on?

C: I-I can't find my daughter

Not that she is missing, but he cannot find her.

OP: OK, how old is she?

C: Erm 5, she just turned 5 (inaudible) saturday

here we have a pause and we have a reference to her birthday. He 'must be' a good father; he knows her birthday.

OP: When was the last time you seen her?

C: Umm, this afternoon probably

The "last time" he saw her caused him to pause. Rather than be a parent on high hormonal alert, he has a need to pause and think of his answers.

OP: Around what time?

C: umm..3 maybe 4

The hormonal reaction of a biological parent is not something that would allow for this level of time to be estimated for a child this age.

Someone in the background says something in the background and he (C) replys "5 you saw her at 5", oh ok.

We now have an even longer gap of time. Since the call began with two red flags, this gap of time increases concern.

OP: What was she wearing?

C: What?

OP: What was she wearing?

C: She's wearing a purple winter coat, err.. I don't know what those things are called, they're not jeans

OP: Like leggings

C: Yeah yeah

OP: What color were they?

C: Err..grey-ish

OP: Ok, and you haven't seen her in 5 hours?

The operators reveals disbelief

C: About, yeah I - I mean, she was there sleeping, I mean you know..

The father is now on the defensive, stuttering on the pronoun "I" signals increase in stress at this question and the phrase, "you know" now shows an increase in the awareness of the operator's words (presence)

OP: Where was she sleeping, at the restaurant?

Training for the operator indicated. Do not lead the subject. See how quickly the father grabbed the notion:

C: Yeah yeah she's she was sleeping there and I picked up my older daughter from school, we all saw her sleeping there. So and
and we went to work and we let her sleep, we and we got busy and then, er.....err after it got busy we start cleening up and then we open a door because, and she's not here.

Deception Indicated

The quick agreement "yeah, yeah" is to almost thank the operator for the story.
The inability for the biological father to be "alone" in responsibility speaks to guilt.
With the need to explain opening a door with her not there:

Sexual abuse should be explored. This is extremely sensitive.

OP: Hold on one second ok.

C: OK sir what's your name>

C: Liang, Liang Zhao

OP: Ok, do you have any videos in there (restaraunt) or anything were you can video to see if she was laying there?

C: No, no no no. We don't have any security cameras in there since ahh in the restaurant, we've been here sfor six years we've never had security camera's here.


Here, the bio father cannot be alone in a context where nothing is more personal to a father than his young child. This is a strong indicator of guilt. Guilty people cannot bear to be "alone" with guilt. It is similar to a child who says "but everyone was doing it..." seeking to spread about guilt and responsibility.

C: We we saw her, like, like all of us like my wife myself and my older daughter, We I came back, when I picked up my ahh ahh older daughter from school, we saw her there sleeping.

OP: Ok and so, was there any suspicious people that came in at all?...

Caller butts in

C: No no no no no you think she could have ran out somewhere?

C: I I, have have no idea, I mean she was sleeping in the back. It's kind of hard to say when she was how long she's been missing

He stutters on "I"
He offers "no idea" on his daughter's status; something that an innocent parent could not offer due to parental instinct.
He heavily qualifies the time period with "kind of hard to say"--
not that it is "hard to say" but "kind of hard to say" suggesting knowledge of the time.

OP: None of the other employers have seen her?

C: There's only 2 of us just myself and my wife, there's nobody else in the restaurant. There's only 3 people in the restaraunt .

This discounts customers. The change in number may be that he wishes to add his other daughter into the number, further reducing his "alone status" with what happened to his daughter.

OP: When you guys left, who was there with you? Like who was there with your daughter when you guys left to go draw the kids from school?

C: My wife, I I go pick her up myself. My wife is here in the restaurant. But when we came back came back she's here. Like my wife is here in the restaurant, the restaurant is always open. Erm,,i usually open up...I pick my- I drop my daughter off I'm sorry, i drop my daughter off at school in the morning.

He shows consistent use of past tense until here.
The words "I'm sorry" often seep into the language of the guilty, for whatever reason, in the free editing process. (see Casey Anthony)
Note the need for "normal" while his daughter is "missing"; this indicates knowledge of the situation being anything but normal. It is part of narrative, rather than reporting.

His use of "normal", that is, what he "usually" does tells us that he did something "unusual" and this is not lost, intuitively, upon the operator. Note the rebuttal:

OP: But right now though like, when you left you said you your wife and your daughter left to go pick up your daughter from school.

C: No I didn't say that, I wife is here all the time.

Note the strong pronoun and past tense statement shows confidence in what he is saying.

OP: Ok, and your wife hasn't seen her either since around 4-5 o'clock?

The story unwinds:

C: Ok ok, erm, I think you, ok, when we pick, I'm sorry, what I meant was myself ok, when I went to pick up my daughter. When we came back, myself and my daughter, not my wife, my wife was here all the whole time. When we came back...

Operator interrupts, likely due to impatience. This is a mistake:

OP: Ok so you wife hasn't seen her either since around 4-5 either?

C: Err yes err..

(Caller asked his wife something (foriegn language)

"she's not sure before we got busy err usually busy around 4-5 oclock. that's the best time you know we like ahh.."

OP: What's your daughters name?

He has not once used his missing daughter's name. This is to psychologically distance himself from her. The need to distance himself is what we explore for.

C: Ashley Ashley

OP: OK. Officers outside if you want to go and meet the officer at the door ok.

C: He's here right now?

The element of time is now important to the caller. This is sensed by the operator:

OP: Yeah, he's already outside

C: In the front or the back?

OP: He should be in the front

C: Ok, alright, thank you thank you

OP: Bye

The child has been found dead with the father under arrest in her murder.

This is abbreviated analysis. For formal training please go to Hyatt Analysis Services for opportunities. and select Services and


Saturday, 24 September 2016

Michael Peterson’s 911 call

Michael Peterson’s 911 call

Michael Peterson’s 911 call

On December 9, 2001, Peterson made his first call to 911 at 2:40 am:

911: Durham 9-1-1. Where is your emergency?

Peterson: … uaaaah eighteen ten Cedar Street. Please!

Peterson gave the address after the 911 dispatcher’s introduction.

911: What’s wrong?

Peterson: My wife had an accident, she is still breathing!

Peterson said that his wife was still breathing without being asked, that’s unexpected.

911: What kind of accident?

Peterson: She fell down the stairs, she is still breathing! Please come!

Peterson didn’t describe the scene but showed to know without doubts the cause of the accident.

911: Is she conscious?

Peterson: Whaat?

He was not expecting the question that’s why he was unable to give an answer, to answer with a question is a way not to answer and to buy time to give a reliable answer.

911: Is she conscious?

Peterson: No, she is not conscious… please!

911: How many stairs did she fall down?

Peterson: What? .. hat?

Peterson answer with a question because he was not expecting the question and was not close to his wife, unable to see the stairs.

911: How many stairs did..

Peterson: …Stairs?!

Peterson was just trying to buy time because he was far from the scene.

911: How many stairs?

Peterson: … aah… aah… ah…

We can hear he was walking to the scene to look at the stairs. Michael Peterson after this question appeared to be caught off guard and was ‘stalling for time’ with some: ‘What? Stairs? aah, aah, ah’, he was buying time to be able to get to the area of the stairs.

911: Calm down, sir, calm down.

Peterson: No, damned, sixteen, twenty. I don’t know. Please! Get somebody here, right away. Please!

After almost 15 seconds from the start of the phone call the operator asked about the number of stairs and Peterson showed not to be close to the scene, in the first 15 seconds of the phone call Peterson wasn’t approaching his wife, he was close to her just around 25 seconds after the phone call started, he went there to look at the number of the stairs because asked. I guess Peterson found the cordless phone in the kitchen, just behind the corner, very close to the service stairs where Kathleen’ body was, so why he had to walk for around ten seconds to be on the scene to be able to look at the stairs? And, how could he give informations about his wife conditions if he wasn’t close to her?

911: Okay somebody’s dispatching the ambulance while I’m asking you questions.

Peterson: It’s, ohaah… It’s Forest Hills! Okay? Please! Please!

911: Okay, sir? Somebody else is dispatching the ambulance. Is she awake now?

Peterson: … aaammh… aaah…

911: Hello? …Hello?

Peterson: … ah… ah… mmmm… aaaah… oh… aaaah…

After some questions, Peterson, fearing not to be able to track down his story, didn’t answer anymore showing a resistance in answering, one of the strongest indicators of potential guilt.

Usually people call 911 and stay very close to the victims to give the operator informations about their real conditions and to be able to help following the suggestions the operator may give them, like how to perform CPR. Michael Peterson had no intention to help his wife, that’s why he was far from her when he called 911 and went back to her just to look at the stairs to give the operator an approximate number.
Michael Peterson was far from Kathleen because she was already dead for hours and he was not interesting to help her or to give any real informations about her conditions.
When Michael Peterson called 911 he was quite far from the victim, instead, when the paramedics arrived his behavior was different, he was on her body trying to resuscitate her, he was acting, he knew she was already dead for hours. Peterson was not just acting as a grieving husband for the paramedics but he was also trying to justify all the blood on his clothes, touching and hugging the victim, he was trying to cover evidences.

Michael Peterson’s second call to 911 at 2:46 am:

911: Durham 9-1-1. Where is your emergency?

Peterson: Where are they?! it’s eighteen ten Cedar. She’s not breathing! Please! Please would you hurry up!

911: Sir?

Peterson: Can you hear me?

911: Sir?

Peterson: Yes!

911: Sir, calm down. They’re on their way. Can you tell me for sure she’s not breathing? Sir…? Hello…? Hello…?

Peterson called 911 a second time just to say that Kathleen wasn’t anymore breathing but after he gave that information to the dispatcher he didn’t answer any questions showing a resistance in answering due to his incapacity to track down his story. In this second call Peterson tried to act as a worried husband but at the same time he reported that Kathleen wasn’t breathing, trying not to motivate the paramedics to hurry up. During these two short calls Peterson said please nine times, he use the word please as a useful word to act as a worried husband but he shows at the same time a resistance in answering that is one of the strongest indicators of potential guilt. Peterson never spoke about the blood at the scene and he was in front of a very bloody scene, usually when people call 911 after they saw a bloody scene they say: There is blood everywhere! At the second question of the 911 operator Peterson answered with an unexpected: .. she is still breathing! those were ‘extra words’, he tried to ‘drive home the point’, he wanted the operator to believe that she was still alive to delay the time of her death, Kathleen didn’t die after 2.40 p.m. but between 11.08 p.m. and 11.53 p.m. In the first chapter of the documentary ‘The Staircase’ Peterson said that Kathleen left him at the pool to go inside, his words were: …and the last I saw her was when I was there and she was just walking here, and that’s it. That was the last time I saw Kathleen alive…. no… she was alive when I found her… but barely’, how could she have died in his arms in the early hours of that morning if he was far from her during the 911 call, as he said, after he found her she was alive but just barely?

P.S. to know more about the case read my articles:

The murder of Kathleen Hunt Atwater Peterson at the ‘hands’ of Michael Peterson

Author Unknown.

Website link below

Wednesday, 24 August 2016

Jordyn Dumont 911 Call

Jordyn Dumont 911 Call

Although short, and in hindsight, it still provides a valuable lesson.

Here is one answer

to police in the 911 call of missing 3 year old Jordyn Dumont:

Operator: 911 where is your emergency?

Caller: "Yes ma'am . My oldest daughter, I was taking a nap, I just

woke up & I can't find her anywhere."

The question is "Where is your emergency?" which speaks to


Callers in distress may or may not answer this immediately. Those

who do not skip the question about location and go right into

the priority: Missing child.

"Excited Utterance"

Where one begins is to show priority.

What does this short, one statement response tell us?

Listen to what he tells you.

Consider what he has told us and what his priorities are:

1. "Yes, ma'am" begins with politeness. Politeness in a dire

emergency is not what we "expect" as we measure our expectations

against what is given to us. To be polite is "ingratiating" oneself

to whom? To authorities.

2. The location is not given.

This, itself, cannot become a conclusion as some callers will

prioritize without listening: let me tell you what is first and

foremost on my mind: my missing daughter! We flag this as

'avoidance' but, in context of a missing child, we do not give it

a very high or weighty importance to it.

3. "My oldest daughter" tells us

a. the daughter is his ("my")

b. he has at least another daughter"

c. the other daughter (s) is younger

But here, he stops himself. This is "self-censoring" and is an

indication that he is not only beginning this call with the need

to be seen as favorably by the police (ingratiating) but he is

withholding (even suppressing) critical information in the context

of a missing child.

4. "I was taking a nap" is to supplant "my daughter" from the

priority of the call.

"I" is now before the concern for the child.

5. "...taking a nap" is akin to not only shifting priority and attention

away from child and towards self, it suggests alibi building.

Whatever happened to her, you can't think I did it because I was

taking a nap.

6. "I just woke up" is unnecessary information. If he was napping

he was asleep.

Unnecessary information is very important for us and he now gives
us the question:

"If you were not asleep, what were you doing?"

He literally plants the seed of doubt, himself, into the audience.

7. "I can't find her anywhere."

Since he cannot find her "anywhere", she cannot be found.

His priority comes from his words:

1. That you, the police, view me in a positive light.
2. That you, the police, understand, I have to withhold information from you.

3. That you, the police know that whatever it is you find out, it wasn't me that caused it because I was napping.

4. That you, the police, if you doubt I was napping, you must understand that I had to be napping because I just woke up.

5. Since I just woke up, I have not wasted any time.

(Analysts: this is, in a sense, a black hole or temporal lacunae of time passing by that he jumps over).

6. That a child is missing is only 6th in my priority. It is very low in importance. This is why we do not necessarily flag someone who answers/does not answer the location question. Some innocent callers have the wherewithal to give the location immediately yet will not break off the statement and go right to the missing child.

7. that you, police understand that I am a good guy who wasted no time and have looked for her everywhere.

He is now charged with her murder.

To learn Statement Analysis, contact Hyatt Analysis Services for training.

By Peter Hyatt

Monday, 18 July 2016

Michael Walsh: Guilt in 911 Call

Michael Walsh: Guilt in 911 Call

EAST POINT, Ga. --East Point police have released 911 calls from a father charged with hiding the death of his daughter.

The child’s body had been found in Lake Allatoona 12 hours before she was reported missing. Authorities later identified her body. Her cause of death has not been released.

On July 1, East Point Police charged Michael Wash with aggravated assault, two counts of cruelty to children in the first degree, cruelty to children in the third degree, giving false statements and concealing the death of another.

His live-in girlfriend, Lasharae Davis, is charged with being party to the crime of aggravated assault, party to the crime of two counts of cruelty to children in the first degree, party to the crime of cruelty to children in the third degree, giving false statements and concealing the death of another.

911 Call:

Operator: (OP)

Caller: (C)

OP: Inaudible

C: Hi i'm calling to, to report my daughter missing.

Here we have a missing child with a caller using the casual polite greeting of "hi" unexpectedly.

Note the repetition (stutter/halt) upon the word "to" giving the reason for his call.

This is a most sensitive point. He is not asked "why are you calling?" but the emergency itself stands as the expected response. To give the reason for his call is to distance himself from the issue at hand, slow down the pace of the call, and is the third point to be noted within his very first sentence that something is wrong with this call.

He states the reason for his call, rather than the report itself. It is subtle, but in an emergency, there should be no linguistic display.

OP: Ok, where was she last seen sir?

C: She was last seen here in my house this morning (something is said in the background, it is not the OP and think it is his girlfriend, he goes on to correct himself and says) well last night i'm sorry.

He begins with parroting language which, although not most unexpected, it follows his slow pace. Scripting language can show that the focus of the caller is upon the 911 operator (the 'police') rather than blurting out what he knows. Here, with the background chatter, we are given an indication of scripting the call.

Next, we take note that his brain told his tongue to use the words "I'm sorry" in the call. This is both ingratiating ("hi") and it is an indication that he has something he is sorry for, that is, regrets, and the target of his sorrow is not the child, but the police, as seen through the operator who represents authority.

OP: What's the address hun.

C: 1725 McCleland Avenue apartment number 2 (overtalk)

OP: How old is your daughter?

C: Seven years old.

OP: Seven

C: Yes.

Op: Ok she was last seen last night.

C: Yes, last night she was - She was asleep early. I got off of work at 8 o'clock this morning. We woke up, I was looking around for her, and the door was unlocked.

To the untrained ear, this will sound 'awkward' or strange. It sounds this way because it is: scripting sounds 'forced' or unnatural. The change from "I" (psychologically strong or 'safe' while at work) to "we" (now that the child is missing, I do not want to be alone, so I will intuitively put myself with another person) is critical. Guilt hates to be alone and guilt seeks to mitigate or 'spread it around' by being with others. Even if the punishment of the crime will not change, criminals 'like' not being alone with the consequences. It is why parents will correct children when they advance, "but everyone was doing it", as if the multitude of offenders alleviates the responsibility for the infraction.

Parents are easily manipulated with this one: "Everyone was talking!" which is to suggest:

"Only my child was punished! The teacher doesn't like my child and favors the others" effectively losing the opportunity for not only correction, but to teach responsibility.

For advanced analysis, we have "door" to explore for early childhood sexual abuse, or sexual abuse in the case, as well as the linguistic signal of beginning an activity without conclusion.

OP: Your front door?

C: Yes my front door

(OP buts in)

Ok has she ever run away before?

C: No she has never run away before.

The parroting back of answers tells us, again, how carefully (guardedly) the caller is listening to the operator.

OP: Ok. Give me a description of her, Is she Black, White or Latino?

C: She's black.

OP: Ok there anything like messed up in the house.? Does the door look like it's been forced open?

C: no-no.

OP: Is there anything struggle no nothing?

C: No struggle no nothing.

Here, the operator knows that the caller is not yielding information willingly, but sticking close to the operator's own words.

OP: Have you tried to call any of her friends, do you, anything?

OP: Do you need me to call anybody (overtalk, inaudible) so she doesn't have any friends?

C: I tried to call my mother cos but she doesn't live here. I just tried to call my mother to calm me down.

Key: concern for self, not for child. This tells us, not so much 'selfishness' but that the caller is in need for intervention and the child may be beyond need of help.

This is not to dismiss selfishness, and the subsequent child neglect produced, but to show that the need for assistance is with the caller and not the child, raising the possibility that the child is dead.

OP: I know baby i can only imagine.. i know i know. When you saw her last night what was she wearing?

This is interesting because it exposes the understanding of the operator: The 911 operator knows that the caller is not working to get the flow of information to police, but hindering it. The skill is evident: using empathy in an attempt to get information.

C: She was wearing like a polca do..erm, omg (what sounds like) i can't remember.

Disaffected father; not on 'high alert' hormonally, for the child.

OP: Just think baby, just calm down we'll get you baby back. Help me help you. Just think, what was she wearing last night?

The caller asks his girlfriend ( Lasharae Davis) in the back ground. "Lasharae, do you know what she was wearing last night before she went to bed"? (Mumbling in the back ground) The (C) comes back to the phone and says

"I got off of working late last night.

Here the caller feels the need to explain why he does not know the clothing the child had on (pajamas may not have been used) which affirms neglect. If a father is at work and does not know what the child went to bed in (even guessing, "her pjs!"), he would not have the need to explain why he does not know.

OP: When you got home last night you went in and checked on her and she was there?

C: She was asleep last night she was there. (OP overtalk saying "ok ok"

This unnecessary emphasis of "she was there" (if she was asleep, she would have to be 'there') is reminiscent of Billie Jean Dunn's statement to the same effect: the living child was not there.

OP: Ok. And When you got up this morning you went to look for her and she wasn't there but the front door was unlocked

C: Yes. I got up this morning i'm always the first one up in the morning, everybody else is asleep. She shares a room with her little sister but was sleeping in the room with me and her mom.

Here we see the deception of "we woke up" using the plural.
We also have the 'normal' effect: the attempt to make a situation that is not normal appear normal. This tells us a story within itself.

OP: Did you guys get into a fight or anything like that? Was she disciplined yesterday

Great questions, but not in compound form.

C: No..not yesterday, no. Sometimes she do get in trouble but yesterday..

The child is here, subtly blamed, for what befell her.

OP: Of course.

C: Yeahh...

A missing child is the highest priority to the scared parent and to this parent, the child can do no wrong. This is why we look for any slight type of 'indictment' of the child because the guilt of human nature is such that it seeks to justify itself, to lessen the guilt, and show, in some way, that the victim 'deserved' what he and/or her mother did to her.

OP: Anything unusual though?

C: She is known to sneek around the house at night like, but she normaly just sneeking for like food in the kitchen and stuff like that....

'The child is a "sneak" and even steals food. She had to be punished.' This is how the guilty mind seeks to lessen the concern for guilt for self: blame the child's behaviors, to the point here, where "she is known" for this.

OP: Just not out the door.

C: She never left out the door.

Long pause, OP typing.

OP: Ok, Dad, what is her name?

C: Kamaire, K-a-m-a-i-r-e. I just ran outside into the playground looking for her. I just got in my car looking around .

Rather than eliminate specific places where she will not be found, he:

a. gives a false sense of urgency; not for finding the child, but in his own behavior. See word "just" repeated;
b. "looking around" eliminates nothing specific in the search for her.

OP: And what's her last name honey, Kamaire what?

C: Wash W-a-s-h

OP: Ok. And your last names Wash aswell?

C: Yes

OP: First name

C: Michael

OP: Ok Michael and the call back number fro you, what your phone number?

C: (redacted)

OP: they're aon thier way ok.

C: thank you.

Polite "ingratiating" himself to police authorities. 'Maybe they will understand and go easy on me. Maybe they will see how she was known for being a sneak and causing trouble, stealing food and such and how she had to be disciplined and...'

OP: You're welcome

Call Ends.

By Peter Hyatt

Tuesday, 17 May 2016

Katelyn Markham 911 Call Analysis Report

Katelyn Markham 911 Call Analysis Report

Katelyn Markham went missing, and was later found dead. No arrests have been made. This is the call from John Carter, who was engaged to her at the time of the call.

I am sometimes asked what a written report looks like as analysis on the blog is short, superficial, and intended to catch the attention of the investigators, journalists, therapists, as well as the general public. Depending upon the case, it is generally in two parts:

I. The Analysis and Conclusion
II. Profile and Interview Strategy and Tactical Questions

Although this is not a complete report, it is a more detailed analysis of the 911 call made when Katelyn Markham went missing. There is no inclusion of Part II.

Hyatt Analysis Services
for training seminars or at home:

Katelyn Markham Case: 911 Call from John Carter.

Introduction: In research of 911 calls, Statement Analysis recognizes patterns of speech within the context of the emergency that prompted the call. This is to highlight ‘the allegation’ or emergency stated’ (alleging here that one is missing) and the expected language that will be employed to facilitate the flow of information to find the victim and bring positive resolution to the call.

There is, according to the reason for the call, an expectation of wording. For example, when a person is missing, it is expected that the call is urgent and concern will be expressed for the missing person. The caller cares not for himself, or how he may appear, because his sole focus is finding the missing person.

There is also wording that is “unexpected”, and statistically, 'red flagged' for the possible conclusion that the caller has guilty knowledge of the crime. These are often elements of sense.

1. Emergency 911 calls that begin with a greeting are flagged. In an emergency, the caller is expected to go right to what is on his mind. Calls that begin with “hello” or “hi” are more associated with guilty knowledge than with innocence, statistically, and the obvious psychological element is the urgency of the call precludes any greeting. Greetings are polite, and can even be an attempt to ingratiate oneself to law enforcement, to sound 'cooperative.' This need to sound cooperative, itself, is concerning.
2. Expression of Emotions. Callers are upset in emergencies and do not need to identify their emotions. Those who have a need to proclaim what emotions they are experiencing may be doing so artificially.
3. Ask for help for the victim, and not for self. Guilty callers sometimes ask for help for themselves, revealing an understanding that it is they, themselves, in need of help.
4. The words “I’m sorry” statistically are found in callers with guilty knowledge, for whatever reason.
5. Order indicates priority. We expect to hear the order reflect the priority of the victim’s life, not the concern over the caller’s state, condition, or life. \
6. Overly polite callers. In an emergency, not only do we not expect a greeting, but we do expect an urgency that is reflected in the language. Conversely, we note any attempts on the part of the caller to ‘sound cooperative’ or ‘appear to be on friendly terms’ with law enforcement, as represented by the 911 operator.
7. We expect a complete social introduction of the victim, and the caller to not distance himself, for example, from the victim.
8. We do not expect to hear any victim blaming, even in a subtle manner.
9. We do not expect any question to remain unanswered or diverted.
10. We do expect the overall scope of the call to be about Katelyn, her well being, what she may be experiencing, and not about the caller, himself.
11. We expect the innocent caller to highlight where they were last together, as a most important and even treasured moment, using the pronoun “we” to describe it, with stark clarity due to the intense emotions of fear of what happened.
The analysis is completed for this purpose: to learn if the caller is an “innocent caller” who has made this phone call to police to help locate the missing victim;
or, if the caller has guilty knowledge of what has happened to the victim, and is working, not to find the victim, but to benefit himself by portraying himself in a positive light, and even the possibility of suggesting ‘other’ suspects for police to investigate.

Question for analyst: “Does John Carter have guilty knowledge of what happened to Katelyn Markham?”

The call began with the 911 operator asking for the location of the emergency.

J: Hi, my name is John Carter, I am calling - I know that you're not supposed to report a missing person after - before 24 hours, but my fiancée is missing, I can't find her anywhere.

This first response is important.
a. The call began with a greeting. This is a red flag that is noted. Next, let’s view the order of the wording:
b. Order indicates priority:

1. “Hi” is a greeting
2. Caller’s name stated
3. He, himself is calling
4. He is aware that you’re not supposed to report a missing person after-before 24 hours. This is against “urgency”; as one who is concerned with the welfare of the victim that he is unconcerned with any ‘rules’ to follow. This is an example of one who is ‘overly polite’ in a call that politeness is not expected.
5. my fiancée is missing. This is the fifth (5th) item communicated and is the only information about the victim, whereas he has spoken considerably more about himself, including that he is a ‘rule follower’ as a form of persuasion.

This order is important. Before he reports the missing person he has used his name, or referencing himself four (4) times, and the victim, once (1). After reporting the victim missing, he again puts himself into the statement: “I can’t find her anywhere” suggests that he has been searching ‘everywhere.’

There are three elements within this first response that are consistent: The greeting is polite, friendly (and unexpected) and he also wants them to know that he is not a ‘rule breaker’ in that he knows not to call before 24 hours, and he also wants police to think of him as someone who is helpful: “I can’t find her anywhere.”

We have an abundance of information from him, about him, but we do not even have her name.

c. Social Introductions. In statement analysis, a social introduction, chosen in less than a microsecond of time by the brain, can reveal the quality of the relationship, and it is to be noted, and then followed in the rest of the statement.
“My fiancée, Katelyn Markham is missing” would have been the first thing many callers would have said, making it (1) the priority and the words, “my fiancée, Katelyn Markham” is a complete social introduction; indicative of a good relationship. It has the three necessary elements: her name, her title (fiancée) and the possessive pronoun “my” as close personal ownership.

The lack of complete social introduction is indicative of a troubled relationship, yet it is interesting to note that when the victim is referenced, it is only in the context of how she relates to him. We now look to see if in how he references Katelyn if it will be naturally close language, or if he will distance himself from her, while she is a victim.

911 Dispatcher: Okay, where'd you see her last?


Consider this question in light of his answer. This question is specifically about the location where he last saw her. Think of what he has offered: He could not find her anywhere and now is asked the last place he saw her. This is a very astute question and one that is critical in the investigation.

J: Um, I saw her at like 12 o' clock last night. She stays in a house by herself, um, so, she - I'm just, I'm really nervous. Her car's still there, her purse is still -

The question has been avoided. When one avoids a question, the question itself is sensitive. Remember, people rarely ever lie out right as it does not come from experiential memory and causes internal stress. “Where” did you last see her?
He tells them what time, but not where.
He then went into this deception more fully: he told the operator what she normally does, in the present tense, while avoiding what happened last night when he last saw her. This is a very strong signal that he last saw her someplace other than her house. Deceptive people are counting on us to interpret their words as if he said, “I last saw her at midnight at her house.” He did not say this, but uses the common deceptive technique anticipating that the police will “interpret” him to mean at her house.

Note "um" is a pause to think, indicating sensitivity. Why the need to pause to think? Generally, the brain is on high alert, with hormonal response giving clarity. He was asked the last place he saw her and he felt the need to answer the question appropriately

"She stays" is present tense. This is outside the boundary of the question, "where did you last see her?"

This signifies that John Carter has a reason why he will not tell the police the location of the last time he saw her.

Since he refuses to answer the question and then moved to the present tense tangent (a common form of deception. For example, “Did you use illegal drugs on Wednesday, while on duty?” is answered with the present tense tangent, “I don’t use drugs!” which avoids the direct question because of the internal stress of direct lying.)

Note that "so" is highlighted as very sensitive since it shows a need to explain ("so, since, therefore, because, to...") Yet, he broke his sentence (self censoring) so we do not know what explanation he was going to give.

"I saw her at like 12' o' clock last night" is only slightly weakened by "like"; investigators should focus upon this time period as it is introduced by the subject along with the pronoun "I" and the past tense verb "saw" connecting him to her at this time. This time period is likely very important to the story.

He may be telling the truth about the time, but withholds the location. Because he used her house in a deceptive manner, it is safe to conclude that the last place he saw her was not at her house.

Re-emergence of Self, rather than the Victim’s plight.

Please note the phrase, "I'm just, really nervous"; not just "nervous" but "really" nervous. This is a focus upon the caller himself, not the victim. It is about his emotion, and not about what the missing victim may be going through. Innocent callers focus upon the victim and ask for help, specifically, for the victim, and when someone is missing, a particular and expected portion of the statement will be to wonder or worry what the victim is experiencing at this very moment. Instead, he wants police to know what he, himself, is experiencing.

The focus is upon the caller, not the victim. He is the one who is "really nervous" but she is the one alleged to be missing. Note also the context of being really nervous: it is around midnight and he reports she is alone.

Q. What does his first answer communicate to the police about Katelyn?
A. That he is the priority. He is a good guy, for he follows the rules. He can’t find her is to suggest that he has been looking for her, as a dedicated fiancée would, and that his emotions are something he needs them to know: he is scared or “freaking out” for her.

The focus upon self, even in just this short portion of his initial statement, gives signals of the status of “guilty caller.”

Lastly, “I can’t find her anywhere” is examined. If you could not find your fiancée anywhere, you would be nervous too.

In order to be unable to find a missing adult “anywhere”, the person must, by necessity, search everywhere. He reports that he cannot find her “anywhere”, which is to suggest that she will not be found. She is not found “anywhere.”

Think of who might say this?

Perhaps a parent of a toddler who has search the house, the closets, the yard, and so on, reducing the vicinity to the scope of a toddler.

An adult has a much larger scope.

Since you cannot find her anywhere, does anywhere include various bars that you searched in the area? Since you cannot find her anywhere, where, exactly, did you search that you could not find her?

This statement, in fact, is a statement of pessimism; something that the caller should not yet experience. This pessimism is consistent with “leakage” or the inadvertent release of information telegraphing to the police this message:

“you won’t find her, since, I, the fiancée, have not been able to find her anywhere” even if he has done no searching. It is to discourage police from finding Katelyn. This is his language that he has chosen. Consider the speed of transmission of choosing one’s own words is less than a micro second in time.

If he has not physically searched the area, the malls, the stores, hospitals, and so on, the deceptive nature of the statement is even more pronounced.

In just his first response, we learn that John Carter is working against the 911 operator, and is hindering the flow of information, rather than facilitate it. The priority for John Carter is John Carter, not the victim.

D: Is there an address?

J: Yeah, 5214 Dorshire Drive.

D: 5214?

J: Dorshire, yes.

D: Okay. And you're out there now?

This is a natural question because he has ‘communicated’ that he must have been there and everywhere searching for her because he cannot find her anywhere. This shows the 911 operator listening.

J: Um, I'm heading out there now, I, like, have been trying to get ahold of her and I decided to go by her house to see if she's okay, and her car's still there - she would be at work right now with her car. Which is why I'm like really freaking out.

1. Note that the question, "you're there now?" is sensitive to John Carter who needs to avoid saying, “no” (it is a yes or no question) but pauses, with “um”, to give himself time to think of what to say. He avoided the question.
2. Note the indication of deception: he can’t find her “anywhere” but now we learn what this means: “I, like, have been trying to get ahold of her” is not to search everywhere as previously stated. He did not say the had been trying, but “like trying”, which is an extra word quickly chosen to further reduce commitment to a task. He has not been searching but only “like trying to get a hold of her.” Getting “a hold of” someone is casual language and not the language of urgency, or of searching. This is to reveal that he not only has withheld the location of where he saw her last, but that his assertion to trying to find her is a deliberate deception intended to cause police to believe something that is not true.

3. He continues this casual language. He went from “I can’t find her anywhere” to now just “like” trying to get a hold of her, and now to “go by her house”; not to go to her house nor to search the area. We “go by” someone’s house in a casual, or uninvited manner, as a consequence of convenience; such as being in the area. Instead, the innocent caller would say something firm, “I am going to her house” to search the house, to search the area, to look for possible signs of a break in, and so on. It could be anything that shows urgency and concern. His words show no urgency. He is moving away from his statement of emotional urgency and is being betrayed by his own choice of words. This is to show how difficult outright lying is: we do whatever we can to avoid direct lying by withholding information, but also we reveal ourselves in the words we employ.

4. “Decided” is to make a decision. If you were very upset and cannot find your fiancée anywhere, would a decision be necessary to go to her home? This is to say that he considered against going to her home. This lack of commitment is seen here, and in the casual ‘stopping by’ like language he used. This “decision” shows that he did, internally, debate whether or not he should go there, which tells us why he did not answer the question with “no” when posed to him, and needed to pause (“um”) to think of what to say.

5. “…to go by her house to see if she was okay…” which tells us that he is only “going by” her house to see if she was “okay.” Now, if one said that he could not find her “anywhere”, would “anywhere” include her house? Here he feels even the need to explain why he decided to go to her house. This is unnecessary information which, to the analysis, is increased in importance. It is as if he anticipated being asked, “Why did you go to her house?” It is to reveal his own fear of being questioned. If he was as concerned as he said, and that he could not find her anywhere, he would feel no need to explain why he would go to her home. Yet, going to her house is something very sensitive to him, and not something he wanted to do, and that he felt a need to explain why.

6. “and her car’s still there” indicates his knowledge of the case. He has not yet told us who the victim is, but has spoken of his own emotional estate, and now her car. One may wonder when he saw that her car was still there, since he is just “heading” there now.

7. Emotions in a statement.

We carefully note the locations within a statement. It is natural to be frightened, and there is no reason to state this. He has stated being “really nervous”, but then took this heightened emotion and “headed” out to “go by” the victim’s house. This is an incongruent statement of emotion and language; the intended emotion is not matched by the language. Now, he changes from “really nervous” to something else.

“Which is why I'm like really freaking out” is to tell the reason for something; though he has not been asked. He is not “freaking out”, nor is he “really freaking out” but, again, while committing to his own emotional state, he uses the word “like” to reduce commitment. People do not like to lie directly and they especially do not like to lie about their emotions; they do, but they don’t like it. One’s own emotions are important to self, and often protected, so when one is feigning surprise, or feigning shock, the act of feigning the emotion is sometimes seen in the wording. For him, this is the second use of the word “like” (not enough to establish a habit) and it is restricted to what emotions he wishes to express to police.

Please note that it is not the emotions that he is experiencing that we are examining: it is his need to inform the police of his emotions that we are focusing upon.

It is unnecessary inclusion of emotions and he continues to show ‘concern’ for himself, but not for the victim. Not only does he not commit to the emotion of “freaking out” (panic, anxiety, etc) with the word “like”, but he also feels the need to explain why he has this emotion, as if not finding her “anywhere” was not enough to freak anyone out. He feels the need, during this very short emergency call about Katelyn, to justify his own emotions; that is, to explain to the police why he has this emotion.

This is a very strong indication of artificial emotion; that is, artificial emotion of anxiety for the victim. This continues to show the priority is not Katelyn, but John Carter, the subject, himself.

D: What's her name?

This should not have to be asked.

He had to be asked before he gave her name. This is indicative of something amiss in the relationship. We have his name and we have his emotions, but we do not know who the victim actually is, outside of her relationship to him as engaged.

Police should seek to learn if they fought this night, in particular, and if stressors had been building in the days or weeks up to this point.

He does not want to reveal the location where he last saw her, and he does not express optimism that they will find her, nor does he show any concern for her well-being to this point. His priority has been set in his language: John Carter is the priority of this call.

J: Katelyn Helene Markham.

D: Have you called the hospitals or jails or anything?

This is natural because he cannot find her “anywhere.” Note that the doubt may have crept into the mind of the 911 operator due to his “non-committal” words, or casual expressions, which caused her to add, “or anything?”

J: Um -

He does not answer, but only pauses to think.

D: Where was she at midnight last night when you last saw her?

At this point, she is his fiancée so the expectation is that he will say “we were at her house”, using the word “we”, which would show unity, since they were engaged to be married. Pronouns are intuitive, instinctive and powerful. Instead, we get:

J: She was at her house. She was going to bed. She wasn't going out to do anything, so she would've been in her bed. And I mean, I've been with her for 6 years - she's not deceiving, you know, she doesn't -

He did not use Katelyn's name. He does not use the pronoun “we” here. This is a very tense time for him and it is the location he first did not want to answer. This was a very good question. He does not include himself in the first responses.

1. She was at her house.
2. She was going to bed. This is to show her intention, but not what happened. Both of these statements may be, initially, and technically, true, but they are not the complete answer of what happened to Katelyn. The lack of “we” in this is critical. Why?

“We drove to the woods and he raped me. We drove home and I called police.” This is an example of a deceptive statement because the pronoun “we” indicates unity and cooperation. Once the rape has occurred, there is no more “we” between rapist and victim. When the word “we” enters the statement after the assault, it is likely deceptive. Victims despise the rapist and will not use the pronoun “we” here.

In the same sense, the person he was engaged to is missing. This means he should be on high alert and well familiar with the last moments they were together, thinking of the last moments “we were together”, over and over in his mind. The high hormonal response would make this crystal clear in his mind and language. That he does not use the pronoun “we” here is most unexpected and affirms the Incomplete Social Introduction in the first response, and the distancing language of avoiding using her name.

When asked about the last time he was with her, he does not use the pronoun “we” is to reveal to us that there was, at the last time they were together, no unity between them. This is an example of extreme distancing due to context.

These are two things he states and it is likely true. He has brought us to a very critical point of the night she went missing. He should continue to tell us what was happening, or about to happen. She was at her house and was going to go to bed when something happened. Now notice the sequence is broken:

"She wasn't going out to do anything"

What someone tells us in the negative is important information. Here he has three things to tell us what she was not doing: not going out "to do anything"; not deceiving, and doesn't, but stops himself or is interrupted.

He not only tells us that she wasn't going out, but adds "to do anything." This is critical.

Police need to learn what he does when he goes out at night.

Did she refuse to go out?

D: Okay, and you guys didn't have an argument or anything?

This is a simple, “yes or no” question. We note that he should say “no” with nothing added as there should be no reason to emphasize the negative.

J: Not at all.

"Not at all" is not the simple "no" and should lead to follow up questions such as, "What did you discuss last night?"

This is a strong indication that they had an argument. It is affirmed by the Incomplete Social Introduction, avoidance of her name (distancing language) and the avoidance of the word “no”, coupled with the need to emphasize, “not at all.”

D: Okay. Is she on any medications or anything?

J: Not at all.

He now repeats his previous denial. Repetition becomes weaker as it goes on, because it gets easier and easier (less stressful) to use. She may not have been on any meds but she may have been on "anything", such as marijuana, or she could have been drugged. By simply stating “no”, it would not have triggered suspicion about possible drug use.

D: Has she had thoughts of suicide or anything like that?

J: No. Never. I... never.

Broken sentence means missing information. He begins with a strong, "no", but weakens it with "never"; but then makes this about himself with "I"

Why would her suicide thoughts be linked to him? Was something about breaking up and “not being able to go on” without the other, enter the argument?

This is very concerning.

He still has not used Katelyn's name yet. This is an avoidance of the name of the victim; a psychological de-personalizing of the victim.

The 911 operator is in the place of having to go ‘fishing’ for information. Remember, he already said that he could not find her “anywhere” but in further questioning, we have indication that he has not searched anywhere, therefore, the 911 operator takes upon herself the burden of trying to facilitate information because John Carter is not.

D: All right. And have you talked to her mom or anybody like that, to see if maybe she's out shopping, or - ?

J: I called her father. The only thing that's not there is her cell phone, which is positive, but she's not answering it. So... and the Sacred Heart Festival is going on right up the street, and there's a lot of questionable people there, and it's just kind of. I'm sorry.

He called “her” father; still the avoidance of her name. Next he tells us that the “only thing not there” (in the negative) is her cell phone. This is to say that he has direct knowledge of what else was not missing. This tells us that he either inventoried her entire apartment or he has direct knowledge of what was not taken and has a purpose for saying so. This is affirmed by his next words, “…which is positive” while refuting this with the word “but.”

The investigators should wonder how it is that he knows that this is the “only thing” not there.

Please next note the suggestion of possible criminals with the “Sacred Heart Festival.” He states that there are lots of “questionable people” there.

Then he concludes with two words that are sometimes found within guilty callers of 911 calls:

“I’m sorry.”

There is a psychological reason for this. Guilty people who call 911 in a domestic homicide recognize that the victim is beyond help, so any words that seem to suggest concern are often weak, or even absent. They know that the victim is beyond help, and the one person who really needs help is the caller, himself. The guilty caller in a domestic homicide is the one in need of help, particularly a defense attorney. The guilty caller in a domestic homicide is the one who is sorry for what he has done; it may not have been pre meditated but something exploded out of control.

Statistically, the inclusion of these two words is associated with guilt.

When Cindy Anthony threatened to call 911, Casey might not have believed her at first, but Cindy went through with it, and then put Casey on the phone to report missing toddler, Caylee Anthony. In short order, Casey said, “I’m sorry” within the call.

It is not always sorrow or regret for the homicide, but the guilty caller may be sorry that he is even in this position, or that he “had to” take the victim’s life.

D: Okay, well, we'll go ahead and have somebody meet you there. What kind of vehicle are you going to be in?

J: A 2008 Ford Docus. It's red.

The unnecessary and small detail to appear cooperative. Yet, nothing about Katelyn; nothing about what she was wearing when last with him. He gives much more information about himself than he does about the victim.

D: Okay, we'll have somebody come out and speak with you, okay?

J: Okay, thank you.

D: Mmmhmm. Bye.

J: Okay. Bye.

Analysis Conclusion

The caller, John Carter, is deceptively withholding information about what happened to Katelyn Markham, when he made this call.

He had a need to not only withhold information, but to portray himself as a ‘good guy’; ingratiating himself to police, who would be investigating him. This is the ‘make friends’ psychological attempt to be “on the same side” as law enforcement investigators.

He does not work to facilitate information to locate Katelyn. Some specifics of this include:

1. He is the priority of this call; not Katelyn.
2. He psychologically distances himself from Katelyn.
3. He expresses no concern for Katelyn, while highlighting his own emotions.
4. He is deceptive about the last time he saw her alive.
5. He is deceptive about searching ‘everywhere’ for her.
6. He is concerned about how he is perceived by the police, rather than concern for Katelyn.
7. He signals that the search is not going to end well by claiming that he could not find her anywhere, yet, he had not verbalized any search. The “I can’t find her anywhere” is the “hopeless conclusion” that guilty parties sometimes give. “I will search for the rest of my life” said OJ Simpson about Nicole’s “real” killer. This signals belief that there will be no success. John Carter uses the same vein of thinking; offering a false exasperation in order to appear anxious, with his own ‘appearance’ taking priority over Katelyn’s plight.

Conclusion Summary: John Carter shows the status of ‘guilty caller’ in this 911 call.

This does not mean he killed her. It means he has knowledge of what happened.

If someone else is arrested, the analysis is to make a correlation between the caller and the killer.

He has not been charged and this is only the opinion of Peter Hyatt, based upon the publicly released statements.

By Peter Hyatt